Terms and Conditions of Use

    1. All orders are subject to acceptance and availability. Pricing of products are correct at the time of appearing on the web site but we reserve the right to change prices without prior notice.
    2. When you have completed your order you will be sent an e-mail confirming your order. It will state what the products are and the cost. This will exclude your shipping costs. If your order is unsuccessful you will be informed.
    3. You warrant that the information given on your account is complete and correct. Specifically, name, your shipping address, e-mail address, and telephone number must be accurate.
    4. Denial of return goods and void of warranty condition:
      1. Hardware
        • Damage by human error factor, such as : being spilled by water, drop from high altitude, unauthorized repair etc.
        • Nature caused, such as: lighting, earthquake, flood, corrosion etc.
        • We also do not accept return product because you cannot setup and configure the product.
      2. Software
        • Please be notice that ROS can’t be move to other board or other storage devices.
        • We are unable to moved your upgraded ROS license to your new storage or new RB with all reason and condition.
        • Incidentally formatted your storage devices are not our responsible.
        • Buyer cannot claim to retrieve the license upon the damage DOM, even though the DOM are bought from our company. We will only replace under warranty DOM but not the license.
        • Mikrotik Product user and buyer, and also RouterOS user must  respect and agree for Mikrotik copyright regulation and trademark. It is illegal to copy or clone, sold/distribute the cracked version of ROS in any condition (compiling or disassemble). If founded, the offender will be prosecuted by law.